Please read these Terms carefully. By downloading, installing, or using Fluuby, you agree to be bound by these Terms of Service. If you do not agree, do not use the app.
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1. Acceptance of Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "user") and KheniTech ("we", "us", or "our") governing your access to and use of the Fluuby mobile application, including all features, content, and services offered through it (collectively, the "Service").
By creating an account, downloading, or using Fluuby, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.
These Terms apply to all versions of Fluuby, including on iOS (Apple App Store) and Android (Google Play).
๐ค 2. Eligibility & Accounts
2.1 Age Requirement
You must be at least 13 years old to use Fluuby. By using the app, you represent that you are 13 or older. If you are between 13 and 18 (or the age of majority in your jurisdiction), you must have permission from a parent or legal guardian, who also agrees to these Terms on your behalf.
If you are a parent or guardian permitting a minor to use Fluuby, you accept full responsibility for their use of the Service, including any in-app purchases they make.
2.2 Account Creation
Accounts are created exclusively through Google Sign-In or Apple Sign-In. You are responsible for maintaining the security of your Google or Apple account credentials. We are not liable for any loss or damage arising from unauthorised access to your account caused by your failure to secure your credentials.
2.3 One Account Per Person
You may only create one account per person. Creating multiple accounts to exploit game mechanics (e.g., to circumvent daily generation limits or earn duplicate welcome bonuses) is prohibited and may result in termination of all associated accounts.
2.4 Account Accuracy
You agree to provide accurate information when setting up your profile (username, bio, country). You are responsible for keeping this information reasonably accurate. Usernames must not impersonate other individuals, brands, or entities.
๐ฒ 3. License to Use the App
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to download and use Fluuby on devices you own or control, solely for your personal, non-commercial entertainment purposes.
This licence does not include:
- Reproducing, distributing, or publicly displaying any part of the Service
- Modifying, reverse-engineering, decompiling, or disassembling the app
- Using the Service for commercial purposes without our written consent
- Accessing the Service in an automated manner (bots, scrapers, scripts) except as the app itself naturally functions
๐ช 4. Virtual Currency (Monster Coins)
4.1 Nature of Monster Coins
Monster Coins are a virtual in-game currency used exclusively within Fluuby. They have no real-world monetary value and cannot be exchanged for real money, transferred outside of Fluuby, or redeemed for any goods or services outside the game.
4.2 How Coins Are Earned
Monster Coins can be earned by:
- Purchasing coin packages via in-app purchase
- Selling monsters in the marketplace
- Completing mining jobs
- Receiving a welcome bonus upon first sign-in
4.3 How Coins Are Spent
Monster Coins can be spent on:
- Generating additional monsters beyond the daily free limit (10 free per day)
- Boosting rare monster spawn probability
- Breeding ("birthing") two monsters to create a child monster
- Boosting (reducing) mine duration
- Purchasing extra collection slots
- Purchasing monsters from the marketplace
- Bidding in marketplace auctions
4.4 No Refunds on Coins Spent
Monster Coins spent in-game are consumed immediately and are non-refundable. We are not responsible for Coins lost due to your own actions, including accidental spending.
4.5 Modification & Termination of Coins
We reserve the right to modify the coin economy at any time, including adjusting prices, earn rates, and what Coins can be spent on. We may retire the virtual currency system entirely with reasonable notice. Purchased Coins that are voided due to app termination will be handled in accordance with applicable App Store or Google Play refund policies.
๐ณ 5. In-App Purchases
5.1 Purchase Processing
In-app purchases are processed entirely by Apple (on iOS) or Google (on Android). By completing a purchase, you agree to their respective payment terms. We do not process payments directly and do not store your payment card information.
5.2 Available Packages
Current Monster Coin packages (prices shown in-app and subject to change):
- 10 Monster Coins โ approx. $9.99 USD
- 20 Monster Coins โ approx. $19.99 USD
- 50 Monster Coins โ approx. $39.99 USD
Prices may vary by region and are set in your local currency by Apple or Google.
5.3 No Refunds (Our Policy)
All purchases of Monster Coins are final and non-refundable except where required by applicable law. If you believe a purchase was made in error, you must contact Apple (for iOS) or Google (for Android) directly โ they manage all refund decisions for their platforms.
5.4 Parental Controls
If minors use your device, we strongly recommend enabling parental controls to prevent unauthorised purchases. We are not liable for purchases made by minors using your device without your consent.
โ๏ธ 6. User Content
6.1 Content You Provide
"User Content" means any information you submit to or create within Fluuby, including your username, bio, country, monster names, and any text or data you enter. You retain ownership of User Content you create.
6.2 Licence Grant to Us
By submitting User Content, you grant KheniTech a worldwide, royalty-free, non-exclusive, sublicensable licence to use, reproduce, store, display, and distribute that content solely as necessary to operate and improve the Service (e.g., displaying your monster name in the marketplace or your username in gift flows).
6.3 Content Standards
You agree that User Content will not:
- Contain offensive, discriminatory, harassing, or abusive language
- Impersonate any person, brand, or entity
- Include personal information of third parties without their consent
- Violate any applicable law or regulation
We reserve the right to remove or modify any User Content that violates these standards, without notice.
6.4 AI-Generated Monsters
Monster images are generated by an AI service (Base44) in response to text prompts. You do not hold copyright to AI-generated images. However, you own the in-game item (the monster document and its associated data) as a virtual asset within the game. This ownership exists solely within the game and grants no rights outside of Fluuby.
๐ช 7. Marketplace & Trading
7.1 Listing & Selling
You may list monsters for sale at a fixed price or via auction using Monster Coins as the currency. When a sale is completed, the buyer's Coins are deducted and credited to the seller. Listing and delisting are subject to the in-app mechanics and rules.
7.2 No Real-Money Trading
All marketplace transactions use Monster Coins exclusively. You may not buy, sell, or trade monsters or Monster Coins for real money, cryptocurrency, or any other real-world value. Any such activity is strictly prohibited and may result in account termination.
7.3 No Guarantee of Sale
Listing a monster does not guarantee it will be sold. We make no guarantees about marketplace liquidity or transaction outcomes.
7.4 Final Sales
All completed marketplace transactions are final. We do not reverse sales except in cases of technical error attributable to us.
7.5 Auction Rules
Auctions expire at the time set when listed. If the highest bidder at expiry is a human player, they may claim the monster. If no human bid is received, the listing may be claimed by an automated trader (see Section 9). Outbid bids are not automatically refunded โ coin refunds are processed as specified in the in-app flow.
๐ 8. Gifting
You may gift monsters to other players using a shareable link or short code. Gifting is voluntary and permanent โ once a gift is confirmed by both parties, it cannot be reversed. We are not responsible for gifts sent to unintended recipients.
Twin monsters (a special rare type) allow the gifter to retain a copy when gifting; this is a deliberate game mechanic, not an error.
๐ค 9. Automated Traders (Bots)
Fluuby's marketplace includes automated NPC traders ("FluuBy Bots") that generate and list monsters to maintain marketplace activity. These bots:
- Are clearly identified with bot-specific names (e.g., "Fuzzbert Trader", "Glimmertooth & Co.")
- Use no real user accounts โ they have no Firebase Auth identity
- May buy your listed monsters (paying you Monster Coins) and bid in auctions
- Do not track coin balances โ coin awards to sellers are funded from the game system, not from bot "wallets"
Bot activity is simulated client-side and is designed to ensure the marketplace is always active. This is disclosed here and in our marketplace UI. By using the marketplace, you acknowledge that you may trade with these automated traders.
๐ซ 10. Prohibited Conduct
You agree not to:
- Cheat or exploit: Use modified clients, memory editors, packet manipulation, or any other method to alter game values (coin balance, monster rarity, generation counts) outside normal game mechanics
- Multi-account: Create multiple accounts to circumvent daily limits, exploit bonuses, or manipulate the marketplace
- Real-money trading: Exchange virtual items or coins for real-world money or value
- Automated access: Use bots, scripts, or automated tools to interact with the game except as it naturally functions
- Harassment: Use the gifting or marketplace systems to harass, stalk, or harm other users
- Inappropriate content: Set usernames, bios, or monster names containing offensive, discriminatory, or harmful content
- Reverse engineering: Attempt to reverse-engineer, decompile, or disassemble the app or its server-side logic
- Security attacks: Attempt to gain unauthorised access to our systems, other users' accounts, or the Firestore database
- Interference: Disrupt or interfere with the Service's normal operation
- Misrepresentation: Impersonate KheniTech, our employees, or other users
Violations may result in immediate account suspension, permanent ban, and forfeiture of all virtual items and currency.
ยฉ๏ธ 11. Intellectual Property
11.1 Our Property
Fluuby, including its name, logo, design, graphics, software code, game mechanics, and all content we create, is the exclusive property of KheniTech and its licensors. Nothing in these Terms transfers any of our intellectual property rights to you.
11.2 Virtual Items
All virtual items in Fluuby โ including monsters, Monster Coins, and collection slots โ are part of the Service and remain the property of KheniTech. Your account balance and virtual item inventory represent a limited licence to use these features within the game. Virtual items have no real-world value and cannot be transferred outside of the game.
11.3 Feedback
If you submit feedback, suggestions, or ideas about Fluuby, you grant us a royalty-free, irrevocable licence to use that feedback for any purpose without any obligation to you.
โ 12. Suspension & Termination
12.1 Termination by You
You may stop using Fluuby and delete your account at any time via Profile โ Delete Account. Deletion permanently removes your account and all associated data as described in our Privacy Policy.
12.2 Termination by Us
We may suspend or permanently terminate your account at our sole discretion, with or without notice, if we determine that you have:
- Violated these Terms or our policies
- Engaged in fraudulent, deceptive, or harmful activity
- Created multiple accounts or otherwise abused the Service
- Engaged in conduct that could harm other users or the integrity of the game
Upon termination, your licence to use the app is revoked. You will lose all virtual items, Monster Coins, and game progress. We are not obligated to refund any purchased coins unless required by law.
12.3 Effect of Termination
Sections 4 (Virtual Currency), 11 (Intellectual Property), 13 (Disclaimer), 14 (Limitation of Liability), 15 (Indemnification), and 16 (Governing Law) survive termination.
โ ๏ธ 13. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
To the fullest extent permitted by applicable law, KheniTech expressly disclaims all warranties, including but not limited to:
- Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
- That the Service will be uninterrupted, error-free, or secure
- That any defects or errors will be corrected
- That the Service will meet your expectations or requirements
- The accuracy, reliability, or completeness of any content in the app (including AI-generated monster images)
Some jurisdictions do not allow exclusion of implied warranties. In such jurisdictions, our liability is limited to the minimum extent permitted by law.
โ๏ธ 14. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, KHENI TECH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, including but not limited to loss of profits, loss of data, loss of virtual currency or items, or business interruption, arising out of or in connection with your use of the Service.
Our total aggregate liability to you for any claim arising out of or related to the Service shall not exceed the greater of: (a) the amount you paid to us for in-app purchases in the 12 months preceding the claim, or (b) USD $10.
These limitations apply regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow limitation of liability for consequential damages. In such jurisdictions, the above limitation may not apply to you.
๐ก๏ธ 15. Indemnification
You agree to defend, indemnify, and hold harmless KheniTech and its affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.
โ๏ธ 16. Governing Law & Disputes
16.1 Governing Law
These Terms are governed by and construed in accordance with the laws of India, without regard to conflict of law principles. If you are a consumer resident of the EU/EEA or UK, you also benefit from the mandatory consumer protection provisions of your country of residence.
16.2 Informal Resolution
Before initiating any formal dispute, you agree to first contact us at contact@khenitech.com with a written description of your claim and the relief sought. We will attempt in good faith to resolve the dispute within 30 days.
16.3 Dispute Resolution
If informal resolution is unsuccessful, disputes shall be resolved by binding arbitration or, where arbitration is unavailable, by courts of competent jurisdiction in India. You waive any right to participate in a class action lawsuit or class-wide arbitration.
16.4 Consumer Rights
Nothing in these Terms limits your rights as a consumer under the mandatory laws of your country of residence, including EU consumer rights or UK consumer rights.
๐ฑ 17. Apple & Google Terms
17.1 Apple App Store
If you download Fluuby from the Apple App Store, the following additional terms apply:
- These Terms are between you and KheniTech โ not Apple Inc.
- Apple has no obligation to provide maintenance or support for Fluuby.
- Apple is not responsible for Fluuby or your use of it.
- In the event of any third-party intellectual property infringement claim related to Fluuby, Apple has no obligation to investigate or defend such claims.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you upon your acceptance.
17.2 Google Play
If you download Fluuby from Google Play, these Terms are between you and KheniTech โ not Google LLC. Google is not responsible for Fluuby or its content.
๐ 18. Changes to These Terms
We may update these Terms at any time. When we make material changes, we will update the "Effective date" and notify you via an in-app notice or the email associated with your account. The updated Terms will be posted at fluuby.com/terms.
The updated Terms will be posted at fluuby.web.app/terms. Your continued use of Fluuby after the effective date of any change constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the app and delete your account.
๐ 19. Market Data & Simulated Content
The Monster Store includes a "Stock" tab that displays simulated price charts and trade metrics for monster rarities. You acknowledge that:
- Charts may be seeded with mock historical data on first use
- All figures are denominated in Monster Coins and have no real-world monetary value
- This feature is purely for entertainment; it does not constitute financial advice or any regulated financial activity
- Automated bot traders participate in the marketplace and may affect displayed trade volumes and prices